Hello, it’s very nice to meet you!
The initial conversation is the most important
Our staff is dedicated to providing you with professional care while maintaining a pleasant atmosphere. Our administrative staff is ready to help you with questions about scheduling, financing and insurance, and records transfers to make your first visit as simple as possible. These are the top three topics discussed during initial conversations that require patient assistance to better coordinate care:
X-rays: Please let us know when your last set of x-rays were taken. If your x-rays are at least a year old, we will take a new set in our office. All of our x-rays are digital, therefore drastically reducing your exposure to radiation. We require x-rays on all patients in order to help with our ability to diagnose what cannot be seen clinically.
Records: Please have any relevant records sent to our office, especially if you have a history of periodontal disease or have had full-mouth reconstruction. Your ease and comfort in our office is one of our top priorities and is achieved when we are more prepared to meet your expectations. Past records also help us when communicating with your insurance company to determine payment.
Insurance: We are In-Network with Delta Dental Premier plans and Anthem Blue Cross Blue Shield Grid+ and Dental Complete. We are Out of Network with all other plans. As a courtesy, we will bill your dental insurance for you. It is the responsibility of the patient to know their dental benefits. Upon arrival to our office (or before), the patient must provide the name of their dental insurance carrier, member/subscriber ID number, and name and date of birth of the subscriber. If dental insurance cannot be verified at time of service, procedures will be billed as an out-of-pocket cost and it will be the patient’s responsibility to pay for their services and bill their insurance.