Our Policies and Terms of Service

Self-Pay: If you are a self-pay patient, payment is due at time of service. We do not offer a discount for self-pay patients unless they are enrolled in the Gunnison Family Dentistry Membership Plan. Please ask one of our administrative team members for details.

Insurance: We are currently In-Network with Anthem Blue Cross Blue Shield Dental Complete and Anthem Blue Cross Blue Shield Grid+ plans. We are considered Out-of-Network for all other dental benefit plans. As a result, your treatment may not be fully covered. The patient is responsible for knowing their dental benefit plan. Please be aware that all dental services may be subject to a deductible, an “approved charge”, and a maximum coverage limit per your plan. Therefore your out-of-pocket cost may be higher than anticipated. All estimated copays are due at time of service. If there is additional payment due, you will be billed accordingly and you are responsible for any unpaid amount. Any patient that can’t provide to us their full dental insurance information will be required to pay in-full at the completion of their appointment.

Delta Dental: Effective June 1st, 2025 all providers at Gunnison Family Dentistry are Out of Network with all Delta Dental plans.

Medicaid: Due to state legislation, the providers at Gunnison Family Dentistry are unable to provide any care for patients with Medicaid insurance and can be fined for violating this law.

Cancellation Policy: If you cancel your appointment with less than 48 hours’ notice, you may be charged. You must pay this fee before scheduling a new appointment. We take into consideration unforeseen circumstances, like illness or emergencies. Habitually breaking appointments and/or late-notice cancellations will result in us requiring you to pre-pay for your appointment or your dismissal from our practice.

Billing Policy: Gunnison Family Dentistry is a provider of dental services and is not a bank. We do not “loan” treatment. A finance charge of (20%) will be applied monthly to your account if not paid in-full within 60 days and accounts are sent to a collection agency if not paid in-full within 90 days. If you are sent to collections, you will be dismissed from our practice.

Appointment Confirmations: All appointments are considered confirmed when a patient agrees to a specific date and time. As a courtesy, we will provide appointment reminders via phone call and/or text message. You may opt-out of our text messaging by texting “STOP” to our office phone number. You will no longer receive appointment reminders or other information via text message if you opt-out of this service. Consumer information is not shared with third parties for marketing purposes. I consent to receive text messages from Gunnison Family Dentistry. 

Dental Exams: All established patients are required to have a full oral exam by one of our doctors annually, but ideally once every 6 months.

Dental X-rays: All patients receiving care from our hygienists are required to have bitewing x-rays once every 1-3 years depending on their cavity risk and periodontal disease and a panoramic/CBCT x-ray once every 5 years.

Minors: All minor patients must have a parent/guardian present at all appointments. Any person under age 18 reporting to their appointment without a parent/guardian will be required to reschedule to a time with a parent/guardian can be here with them.

Behavior: All individuals are required to be considerate and respectful while on our premises. Aggressive behavior and disrespect will not be tolerated.

Any patient who does not comply with any of these policies and terms of service, may be subject to dismissal from our practice.